A message from the Trustee Office

Welcome to our 2017 Annual Report

I'm delighted to bring you the interactive annual report for the IAG & NRMA Superannuation Plan for the third year. The Plan now has $2 billion under management and has delivered a solid year of investment returns, and is recognised by SelectingSuper as an exceptional superannuation fund for quality.

Please take the time to watch this short video to find out what's been happening in the Plan during the year. For a more detailed report on the Plan's investment and financial performance, please download the full annual report.

Thank you for your ongoing support of our Plan. For information about your super, please visit the Plan website, www.iagnrma.superfacts.com or call the Plan Helpline 
on 1300 424 676. We're here to help.

Sincerely,

Troy Maguire
Senior Manager, Superannuation
IAG & NRMA Superannuation Pty Limited

Focus on members

Financial advice over the phone at no cost

Making the right decisions for your super is an important step in achieving the best retirement outcome. Now all our members can access personal financial advice at no cost over the phone through the Plan Helpline.

The financial advisers can give advice to help you with:

  • making extra contributions to your super – how much to contribute and whether it is better to make these from your before- or after-tax pay
  • how to invest your super and which investment option or mix of options is the best choice for you
  • how much insurance cover you might need for your circumstances
  • starting an account-based pension if you are ready to retire.

All personal advice is provided in writing in a Statement of Advice.

To speak to an adviser, simply call the Plan Helpline on 1300 424 676. If an adviser is available, you can speak to them then and there. Otherwise, they will make an appointment time for the adviser to call you back.

This is just another way the Plan is here to help you to make the most of your super.

Our 2016/2017 facts and figures

AWARD

IAG & NRMA Superannuation Plan is awarded the

SELECTING
SUPER AAA
RATING

0

PLAN MEMBERS

0

MEMBERS
HAVE CONTACTED
THE HELPLINE

0

TIMES

AND MORE THAN

0%

OF ENQUIRIES

WERE RESOLVED ON THE FIRST CALL

0

LIFETIME AND ALLOCATED PENSION MEMBERS

0

ONSITE EDUCATION
SESSIONS WERE HELD,
ATTENDED BY

0

MEMBERS

$0B

TOTAL FUNDS

UNDER MANAGEMENT
AT 30 JUNE 2017

0

MEMBERS
HAVE MADE

0

ROLLOVERS

TOTALING

$0.0M

0%

FEMALE

VS

0%

MALE

0

MEMBERS HAVE
ACCESSED THE
PLAN WEBSITE

0

TIMES OVER THE YEAR

  • 1937



    NRMA Superannuation Fund is established

  • 1962



    Current Trust Deed is implemented becoming the NRMA Superannuation Plan

  • 1999



    Accumulation division is established

  • 2000



    Members are offered investment choice with four options

  • 2003



    IAG & NRMA sub-plans are established

  • 2003



    CGU merges with the Plan 

  • 2004



    Name changes to IAG & NRMA Superannuation Plan

  • 2005



    Two additional investment options offered to members

  • 2007



    Retirement income streams become available to members

  • 2017



    $2 billion under management for 15,000 members

The Plan is 80 years old

In December 2017, the IAG & NRMA Superannuation Plan celebrates its 80th birthday. The original NRMA Superannuation Fund was established in December 1937 as a defined benefit-style fund for National Roads Motorist Association employees.

The Plan has continued to adapt to the many changes in the superannuation industry over the years, offering members the choice of accumulation-style super from 1999 and investment choice in 2000. Retirement income streams became available in 2007.

Over the years, the Plan has grown from strength to strength, now boasting more than 15,000 members and almost $2 billion under management. Throughout the many changes over the years, the Plan's primary focus of helping our members to achieve the best possible retirement outcome has never waivered.

Congratulations on a great 80 years!

Financial advice over the phone at no cost

Making the right decisions for your super is an important step in achieving the best retirement outcome. Now all our members can access personal financial advice at no cost over the phone through the Plan Helpline.

The financial advisers can give advice to help you with:

  • making extra contributions to your super – how much to contribute and whether it is better to make these from your before- or after-tax pay
  • how to invest your super and which investment option or mix of options is the best choice for you
  • how much insurance cover you might need for your circumstances
  • starting an account-based pension if you are ready to retire.

All personal advice is provided in writing in a Statement of Advice.

To speak to an adviser, simply call the Plan Helpline on 1300 424 676. If an adviser is available, you can speak to them then and there. Otherwise, they will make an appointment time for the adviser to call you back.

This is just another way the Plan is here to help you to make the most of your super.

Our 2016/2017 facts and figures

AWARD

IAG & NRMA Superannuation Plan is awarded the

SELECTING
SUPER AAA
RATING

0

PLAN MEMBERS

0

MEMBERS
HAVE CONTACTED
THE HELPLINE

0

TIMES

AND MORE THAN

0%

OF ENQUIRIES

WERE RESOLVED ON THE FIRST CALL

0

LIFETIME AND ALLOCATED PENSION MEMBERS

0

ONSITE EDUCATION
SESSIONS WERE HELD,
ATTENDED BY

0

MEMBERS

$0B

TOTAL FUNDS

UNDER MANAGEMENT
AT 30 JUNE 2017

0

MEMBERS
HAVE MADE

0

ROLLOVERS

TOTALING

$0.0M

0%

FEMALE

VS

0%

MALE

4,690

MEMBERS HAVE
ACCESSED THE
PLAN WEBSITE

0

TIMES OVER THE YEAR

  • 1937



    NRMA Superannuation Fund is established

  • 1962



    Current Trust Deed is implemented becoming the NRMA Superannuation Plan

  • 1999



    Accumulation division is established

  • 2000



    Members are offered investment choice with four options

  • 2003



    IAG & NRMA sub-plans are established

  • 2003



    CGU merges
    with the Plan

  • 2004



    Name changes to
    IAG & NRMA Superannuation Plan

  • 2005



    Two additional investment options offered to members

  • 2007



    Retirement income streams become available to members

  • 2017



    $2 billion under management for 15,000 members

The Plan is 80 years old

In December 2017, the IAG & NRMA Superannuation Plan celebrates its 80th birthday. The original NRMA Superannuation Fund was established in December 1937 as a defined benefit-style fund for National Roads Motorist Association employees.

The Plan has continued to adapt to the many changes in the superannuation industry over the years, offering members the choice of accumulation-style super from 1999 and investment choice in 2000. Retirement income streams became available in 2007.

Over the years, the Plan has grown from strength to strength, now boasting more than 15,000 members and almost $2 billion under management. Throughout the many changes over the years, the Plan's primary focus of helping our members to achieve the best possible retirement outcome has never waivered.

Congratulations on a great 80 years!

Investments

2016/2017 investment returns

MySuper Delivered 11.1%, Pension Growth delievered 12.2%

Super accounts

Pension accounts

The Plan's investment managers*

The Plan's Trustee appoints investment managers to make day-to-day decisions about the investments in the various asset classes.

Click each of the investment sectors to see who manages them.

Australian Shares

24% of assets

  • Colonial First State Wholesale Small Companies – Core Fund
  • DNR Capital Pty Ltd
  • Perpetual Concentrated Equity Fund
  • Vinva

Overseas Shares

23% of assets

  • Arrowstreet Capital LP
  • Causeway Capital Management LLC
  • Generation IM Global Equity Fund
  • Investec Global Emerging Markets Equity Fund
  • MFS Global Equity Trust
  • T Rowe Price Global Equity Fund

Property

10% of assets

  • APPF – Industrial Unlisted Property Trust
  • APPF – Retail Unlisted Property Trust
  • Colonial First State Global Diversified Infrastructure Fund
  • GPT Wholesale Office Fund
  • Invesco Global Property

Growth alternative investments

5% of assets

  • GSA Diversified Alternatives
  • H2 Special Ops
  • IAGAM Sustainable Investments Trust
  • IAGAM Private Equity Trust

Defensive alternative investments

10% of assets

  • AQR Wholesale Delta Fund
  • Ellerston Capital Limited
  • GMO SGM Major Markets Fund

Fixed
Interest

17% of assets

  • IAGAM Fixed Interest Trust

Cash

11% of assets

  • IAGAM Cash Management Trust

Looking at the long term

Performance of the MySuper option over the last 28 years

2016/2017 investment returns

MySuper Delivered 11.1%, Pension Growth delievered 12.2%

Super accounts

Pension accounts

The Plan's investment managers*

The Plan's Trustee appoints investment managers to make day-to-day decisions about the investments in the various asset classes.

Click each of the investment sectors to see who manages them.

Australian Shares

24% of assets

  • Colonial First State Wholesale Small Companies – Core Fund
  • DNR Capital Pty Ltd
  • Perpetual Concentrated Equity Fund
  • Vinva

Overseas Shares

23% of assets

  • Arrowstreet Capital LP
  • Causeway Capital Management LLC
  • Generation IM Global Equity Fund
  • Investec Global Emerging Markets Equity Fund
  • MFS Global Equity Trust
  • T Rowe Price Global Equity Fund

Property

10% of assets

  • APPF – Industrial Unlisted Property Trust
  • APPF – Retail Unlisted Property Trust
  • Colonial First State Global Diversified Infrastructure Fund
  • GPT Wholesale Office Fund
  • Invesco Global Property

Growth alternative investments

5% of assets

  • GSA Diversified Alternatives
  • H2 Special Ops
  • IAGAM Sustainable Investments Trust
  • IAGAM Private Equity Trust

Defensive alternative investments

10% of assets

  • AQR Wholesale Delta Fund
  • Ellerston Capital Limited
  • GMO SGM Major Markets Fund

Fixed
Interest

17% of assets

  • IAGAM Fixed Interest Trust

Cash

11% of assets

  • IAGAM Cash Management Trust

Looking at the long term

Performance of the MySuper option over the last 28 years

Meet the people who run your Plan

Les Lewis

Member-elected director

How long have you been a director of the Plan?
A year and a half.

What advice would you give to your younger self about super?
Retirement comes around a lot sooner than one thinks; so any little amount you can put into super early makes a difference at the end.

What is it that the Plan offers that makes it unique/stand out from other super funds?
It's only there for staff of IAG & NRMA; it's our Plan working for us.

What would you say is a critical thing for members to remember about their super?
Make sure your details are kept up to date. Get good advice and take interest in your money.

What do you appreciate the most about being a director on the Plan?
I appreciate that my work mates had the faith to elect me to replace Jon Street who has done a great job as a director.

What have you learnt about super during your time as a director of the Plan?
Whilst super can appear to be extremely complex, for the individual it is fairly simple. Invest lots and invest early and you’ll build a solid balance for retirement.

Ainsley Lee

Company-appointed director, NRMA

How long have you been a director of the Plan?
For 1.5 years

What advice would you give ot your younger self about super?
Do your homework and understand what is most suitable for yourself then consolidate to a single fund.

What is it that the Plan offers that makes it unique/stand out from other super funds?
The direct access to the amazing Plan staff and the attractive insurance offering.

What would you say is a critical thing for members to remember about their super?
Research the different offerings and make sure you get professional advice. Everyone’s objective is different so not all funds are equal.

What do you appreciate most about being a director on the Plan?
The privilege to represent the members of the Plan.

What have you learnt about super during your time as a director of the Plan?
The complexity of the industry due to the constantly changing regulatory environment.

Michael Sant

Plan Operations Manager

How long have you been involved in super and managing the Plan?
I've worked in super for 25 years in a variety of roles. I’ve now been a member of the Plan Management team for 4.5 years, but for the 5 years prior to this I was also involved in managing the Plan whilst working at Mercer.

What is your role with the Plan?
I'm the Plan's Operations Manager. My responsibilities are wide ranging but include overseeing the insurance claims process, preparation of member communication materials and talking to our members.

What does super mean to you?
Super is a great way to ensure you can live a fulfilling life in retirement.

What do you think is the most valuable feature of the Plan for our members?
Being a corporate super plan, that is run by staff for staff, means that members can talk to someone who will understand their situation. Also no one is trying to make a profit for anyone or spend members’ money putting ads on jockeys' rear ends!

What have you learnt about super during your time with the Plan?
We will always need to do more to encourage more members to engage with their super. Members don't have to invest much time to become engaged and spending a little time reviewing their contributions, insurance or investment strategy can really pay-off in the long run.

Les Lewis

Member-elected director

How long have you been a director of the Plan?
A year and a half.

What advice would you give to your younger self about super?
Retirement comes around a lot sooner than one thinks; so any little amount you can put into super early makes a difference at the end.

What is it that the Plan offers that makes it unique/stand out from other super funds?
It's only there for staff of IAG & NRMA; it's our Plan working for us.

What would you say is a critical thing for members to remember about their super?
Make sure your details are kept up to date. Get good advice and take interest in your money.

What do you appreciate the most about being a director on the Plan?
I appreciate that my work mates had the faith to elect me to replace Jon Street who has done a great job as a director.

What have you learnt about super during your time as a director of the Plan?
Whilst super can appear to be extremely complex, for the individual it is fairly simple. Invest lots and invest early and you’ll build a solid balance for retirement.

Ainsley Lee

Company-appointed director, NRMA

How long have you been a director of the Plan?
For 1.5 years

What advice would you give ot your younger self about super?
Do your homework and understand what is most suitable for yourself then consolidate to a single fund.

What is it that the Plan offers that makes it unique/stand out from other super funds?
The direct access to the amazing Plan staff and the attractive insurance offering.

What would you say is a critical thing for members to remember about their super?
Research the different offerings and make sure you get professional advice. Everyone’s objective is different so not all funds are equal.

What do you appreciate most about being a director on the Plan?
The privilege to represent the members of the Plan.

What have you learnt about super during your time as a director of the Plan?
The complexity of the industry due to the constantly changing regulatory environment.

Michael Sant

Plan Operations Manager

How long have you been involved in super and managing the Plan?
I've worked in super for 25 years in a variety of roles. I’ve now been a member of the Plan Management team for 4.5 years, but for the 5 years prior to this I was also involved in managing the Plan whilst working at Mercer.

What is your role with the Plan?
I'm the Plan's Operations Manager. My responsibilities are wide ranging but include overseeing the insurance claims process, preparation of member communication materials and talking to our members.

What does super mean to you?
Super is a great way to ensure you can live a fulfilling life in retirement.

What do you think is the most valuable feature of the Plan for our members?
Being a corporate super plan, that is run by staff for staff, means that members can talk to someone who will understand their situation. Also no one is trying to make a profit for anyone or spend members’ money putting ads on jockeys' rear ends!

What have you learnt about super during your time with the Plan?
We will always need to do more to encourage more members to engage with their super. Members don't have to invest much time to become engaged and spending a little time reviewing their contributions, insurance or investment strategy can really pay-off in the long run.

Meet our members

Jon Street

Retired, Plan member for 32 years

How long have you been a member of the Plan?
30 years whilst employed with the NRMA and the 18 months since my retirement.

What are the main things your super has allowed you to do in your retirement?
My super has allowed me to do is to continue to live and enjoy the same lifestyle that I had whilst working full time, but I now have unlimited time to enjoy everything that life offers.

In your experience, what is the biggest misconception members hold about their super?
Rather than a misconception I feel it's the apathy of the member and the lack of knowledge that scares your average member. Therefore, they tend to sit back and do nothing without questioning what they could do to enhance the final outcome.

What three words would best sum up your experience in the Plan?
Corporate fund security

What key things about super have you learned over the course of membership in the Plan?
Returns are not the only important element in your super plan. The other components like security, service and insurance are just as important.

Braden Green

Senior Business Performance Analayst
IAG

How long have you been a member of the Plan?
16.5 years, since March 2001.

What does your super mean to you?
Superannuation is a great idea and thankyou Mr Keating for making it compulsory. It's good to know that there's a little more money tucked away for my future needs. Future needs mainly including beige clothing, green fees and a walking stick for waving at young kids trying to ruin my lawn...

What do you see as the value of super?
Tax effective savings for retirement

How can members get help to make super less confusing?
Talk to the Plan, ring the Helpline. The online resources are solid although I tend to talk with some of my friends running the Plan who are more knowledgeable around super than I am.

What three words would best sum up your experience in the Plan?
Positive, great support

What three words would best sum up the Plan?
Great staff benefit

What things about super have you learned during your time as a member in Plan?
To always look at the options available through the Plan and ensure that I'm regularly looking at what I've signed up for.

Vicky Sanders

Sales and Service Manager (Perth)
IAG

How long have you been a member of the Plan?
As long as I have been with IAG, just over 17 years.

What does super mean to you?
My husband and I continually review our retirement plans, what are the things we want to do and what is important to us as we get older. Having a super plan means we can factor that money into our plans and take comfort in the fact we will have money there to support us. It means we can enjoy our retirement with some degree of financial security.

What do you see as the value of super?
I don't believe I should rely purely on property values or even having the pension available when I retire. Super is a form of forced saving which will mean I have a more comfortable retirement and financial security. Rather than fearing retirement from a financial perspective, I can look forward to it.

How can members get help to make super less confusing?
By going to the IAG & NRMA Superannuation Plan link on The Vine or by calling the Plan Helpline. I recently attended a roadshow which I also found of value.

What three words would best sum up your exerience with the Plan?
Simple, accessible, flexible

What things about super have you learned during your time as a member in Plan?
There are a number of investment options under the Plan as well as different levels of cover depending on your requirements. I can also increase or decrease my super payments easily.

The most important thing I have learnt is that it is never too early or too late to invest in super and your retirement. I don't want to rely on the age pension, and future generations in particular need to be more planned than ever when looking at their retirement. With the cost of living continuing to rise and the challenges getting into the property market, it means super will play a much more important role to secure a comfortable retirement. What I like about our super fund is that what we offer is flexible enough to adapt to all ages and requirements, but also offers different options when it comes to retiring.

Jon Street

Retired, Plan member for 32 years

How long have you been a member of the Plan?
30 years whilst employed with the NRMA and the 18 months since my retirement.

What are the main things your super has allowed you to do in your retirement?
My super has allowed me to do is to continue to live and enjoy the same lifestyle that I had whilst working full time, but I now have unlimited time to enjoy everything that life offers.

In your experience, what is the biggest misconception members hold about their super?
Rather than a misconception I feel it's the apathy of the member and the lack of knowledge that scares your average member. Therefore, they tend to sit back and do nothing without questioning what they could do to enhance the final outcome.

What three words would best sum up your experience in the Plan?
Corporate fund security

What key things about super have you learned over the course of membership in the Plan?
Returns are not the only important element in your super plan. The other components like security, service and insurance are just as important.

Braden Green

Senior Business Performance Analyst
IAG

How long have you been a member of the Plan?
16.5 years, since March 2001.

What does your super mean to you?
Superannuation is a great idea and thankyou Mr Keating for making it compulsory. It's good to know that there's a little more money tucked away for my future needs. Future needs mainly including beige clothing, green fees and a walking stick for waving at young kids trying to ruin my lawn...

What do you see as the value of super?
Tax effective savings for retirement

How can members get help to make super less confusing?
Talk to the Plan, ring the Helpline. The online resources are solid although I tend to talk with some of my friends running the Plan who are more knowledgeable around super than I am.

What three words would best sum up your experience in the Plan?
Positive, great support

What three words would best sum up the Plan?
Great staff benefit

What things about super have you learned during your time as a member in Plan?
To always look at the options available through the Plan and ensure that I'm regularly looking at what I've signed up for.

Vicky Sanders

Sales and Service Manager (Perth)
IAG

How long have you been a member of the Plan?
As long as I have been with IAG, just over 17 years.

What does super mean to you?
My husband and I continually review our retirement plans, what are the things we want to do and what is important to us as we get older. Having a super plan means we can factor that money into our plans and take comfort in the fact we will have money there to support us. It means we can enjoy our retirement with some degree of financial security.

What do you see as the value of super?
I don't believe I should rely purely on property values or even having the pension available when I retire. Super is a form of forced saving which will mean I have a more comfortable retirement and financial security. Rather than fearing retirement from a financial perspective, I can look forward to it.

How can members get help to make super less confusing?
By going to the IAG & NRMA Superannuation Plan link on The Vine or by calling the Plan Helpline. I recently attended a roadshow which I also found of value.

What three words would best sum up your exerience with the Plan?
Simple, accessible, flexible

What things about super have you learned during your time as a member in Plan?
There are a number of investment options under the Plan as well as different levels of cover depending on your requirements. I can also increase or decrease my super payments easily.

The most important thing I have learnt is that it is never too early or too late to invest in super and your retirement. I don't want to rely on the age pension, and future generations in particular need to be more planned than ever when looking at their retirement. With the cost of living continuing to rise and the challenges getting into the property market, it means super will play a much more important role to secure a comfortable retirement. What I like about our super fund is that what we offer is flexible enough to adapt to all ages and requirements, but also offers different options when it comes to retiring.

Stay connected

Your super is your money, so be sure you don't miss any important information about news and investment update and changes.

If you change your contact details, remember to let the Plan know. You can call the Plan Helpline or go online to update them.

Don't forget to make sure the Plan has your current contact details including your email address. We print over 200,000 sheets of paper each year for annual statements alone. So help us to reduce our environmental footprint by choosing to receive your Plan information by email. Tell us how you'd like to receive your information by updating your communication preferences. Either go to your online account on the Plan website or call the Plan Helpline and we can confirm your preferences for you.

Plan Helpline
1300 424 676